Important Notice – Telephone System Issues
The issues with our telephone system at the Orléans clinic are ongoing, and we continue to work on resolving them.
If you are a patient of the Orléans clinic and need to reach our team, please temporarily call our Overbrook clinic at 613-745-2228. Our team will be able to assist you and direct your request to the appropriate person, as needed.
We are actively working to implement a new telephone system to replace our current system and restore reliable telephone service.
We understand that this situation may be frustrating, and we apologize for the inconvenience.
Thank you for your understanding and patience during this transition.
Make an appointment
The OSCFEO provides services to patients registered with its family physicians and who have a valid Ontario health card.
Important information:
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All visits are by appointment only.
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A valid health card must be presented at each visit in order to receive services covered by the Ontario Ministry of Health and Long-Term Care.
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Arrive 15 minutes before your scheduled appointment time. During this time, you will register at reception and complete the forms required for your visit. A delay of more than 10 min results in the cancellation of your appointment and a $20 fee.
How to cancel an appointment?
Appointments must be canceled at least 24 hours in advance, otherwise you will be charged $20.