Important Notice – Telephone System Issues
The issues with our telephone system at the Orléans clinic are ongoing, and we continue to work on resolving them.
If you are a patient of the Orléans clinic and need to reach our team, please temporarily call our Overbrook clinic at 613-745-2228. Our team will be able to assist you and direct your request to the appropriate person, as needed.
We are actively working to implement a new telephone system to replace our current system and restore reliable telephone service.
We understand that this situation may be frustrating, and we apologize for the inconvenience.
Thank you for your understanding and patience during this transition.
News
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Free Heart Health Screening Clinic - Publié le 23 juillet 2026
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Are you 18 or older with no known heart conditions? Take a proactive step for your health! In partnership with the University of Ottawa Heart Institute, a free heart health screening is available.
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Includes: Brief assessment, blood pressure check, rapid blood test, and immediate results with recommendations.
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For Adults 65+: Additional ECG and mini heart ultrasound tests may also be included.
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Location: Équipe de santé familiale communautaire de l'Est d'Ottawa (1811 St Joseph Blvd, Orléans, ON) ⚠️ By appointment only (No walk-ins).
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To book: Call 613-696-7071, email 1m@ottawaheart.ca, or book online.
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Click the go button to view the full flyer
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Information on the use of an artificial intelligence tool (AI Scribe) during your consultations - Published September 24th 2025
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To improve the quality, efficiency, and accuracy of your care, our clinic is gradually introducing AI Scribe — a secure tool that helps clinicians produce accurate medical notes during consultations. This allows your healthcare provider to focus more on you while ensuring complete documentation.
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Your consent will always be requested before its use, and the protection of your personal information is guaranteed under Ontario and Canadian law.
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Click the button on the right to learn more.
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ANCRÉ Program – Supporting the mental health and well-being of caregivers - Published September 24th 2025
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Caring for others can be rewarding, but it also comes with emotional challenges.
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According to the 2025 sociodemographic survey by the Ontario Health Team Archipel, 42% of our active members identified as caregivers, compared to about 1 in 4 Canadians nationwide (LINK to survey). This highlights the importance of sharing and promoting support programs designed specifically for this group.
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This fall, the Ontario Caregiver Organization (OCO) is offering a renewed program to support the mental health and resilience of caregivers. Sessions begin very soon — don’t miss your chance to register!
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ANCRÉ stands for Natural caregiving, self-awareness, recognition, and education.
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🗓 Begins Thursday, October 2, 2025 (every Thursday until November 20), from 6–7 PM ET
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💻 Free online program
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Includes:
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8 weeks of pre-recorded webinars on various aspects of caregiver mental health
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Weekly exercise workbooks to better manage emotional challenges related to caregiving
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Free individual or group counseling sessions (limited spaces, first come, first served)
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🔗 Learn more: ANCRÉ Program – Overview
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Take part for free in a menopause series - Published September 24th 2024
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Topics include:
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Understanding menopause
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Preventing incontinence & supporting sexual health
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Menopause, mood & mental health
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Nutrition, exercise & sleep strategies
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📅 Sessions will take place Wednesdays from September 17 to October 8, 6–8 PM.
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