Important notice regarding registration with our team
We understand that some recently published information may have suggested that the Eastern Ottawa Community Family Health Team is currently accepting new patients or maintaining an internal waitlist.
We would like to clarify that we are not accepting new patients at this time and that we do not maintain an internal waitlist.
Anyone looking for a family doctor or nurse practitioner must register with the provincial Health Care Connect / Accès Soins list. During registration, you may indicate your language preference if you wish to receive services in French.
Please do not call the clinic or send emails about this matter. No further information is available at this time. Calls and emails about this issue reduce our ability to manage daily clinic operations and serve our current patients.
We understand that finding a family doctor can be difficult and frustrating. Thank you for your understanding
FAQ - Frequently Asked Questions
Is there a charge for this service?
Individual therapy is covered by your OHIP card. However, failure to comply with the Team's appointment attendance policy may result in a $20 fee per missed appointment. For those who can afford it, a nominal fee applies to our group programs. Also, it often happens that a therapist recommends a therapeutic book. If you are unable to obtain it, we may be able to lend you a copy or direct you to the public library.
What are the benefits of consulting within my family health team?
You can benefit from better coordination of your primary care.
How can I get a mental health follow-up?
Please complete the Request for Mental Health Services form first. You can get it here or from one of our secretaries or any member of your processing team. Once the form has been completed, please submit it to the secretariat. One of our secretaries will contact you to schedule a telephone appointment of approximately 20 minutes with a clinician to assess your needs.
How can I be sure that I can see an intern therapist?
Your needs may be better served outside of the clinic, either due to an extended waiting period or because certain issues are not being addressed by our therapists, such as substance abuse and eating disorders.
What if I'm in crisis?
Phone one of the crisis lines in the area (see list here).
